Quality of public service delivery is a major determinant of the quality of life of vulnerable sections in a highly unequal society divided along the lines of class, caste, religion, etc. In this background, do you think that public service delivery is efficient and sufficient enough to improve the lives of vulnerable groups in India? Critically examine.

The spine toppers built

1. Open

   • Define the key term first
   • Context-hook opening
   • Anecdote opening

2. Build

   • Both sides before the verdict
   • Multi-dimensional buckets
   • Numbered enumeration

3. Close

   • Verdict conclusion
   • Forward-looking close

constructionMoves they converged on

• Verdict conclusion76% of answers

  End with a clear verdict.

• Both sides before the verdict70% of answers

  Weigh both sides before taking a stand.

• Example as evidence70% of answers

  Tag a concrete example explicitly as evidence.

• Define the key term first55% of answers

  Open by defining the central term.

• ‘However’ pivot52% of answers

  Pivot to nuance with a qualifier.

• Multi-dimensional buckets45% of answers

  Sort points into clear dimensions (social, economic…).

• Numbered enumeration39% of answers

  Enumerate points as a numbered list.

• Problems then remedies39% of answers

  Pair each problem with a remedy.

stairsEvidence toppers carried (per answer)

account_treeCase anatomy · Public service values

• Chosen option97% of toppers
• Justification96% of toppers
• Ethical issues95% of toppers
• Stakeholders78% of toppers
• Options76% of toppers
• Values in conflict70% of toppers