How toppers approached this question
Q.2 A. While traditional ethics has focussed on notions of justice, fair allocation and obligations, ethics of care emphasise maintaining connectedness and promoting care. Which of the above two ethical perspectives is more suitable for guiding ethical decision making in the context of public services. Explain your position with suitable examples. (150 words, 10 marks) B. What does the term "quality" mean in service delivery. What are the components of service quality and indicate ways and means for ensuring total quality in terms of efficiency, economy and effectiveness? (150 words, 10 marks)
How toppers built answers of this type: the structure spine and the moves they converged on. Aggregated across real past-paper answers for this paper and directive, not this one question, so no question-specific evidence is shown. No answer text is reproduced.
The topper method
Explain
The spine toppers built
Open
- Define the key term first
- Context-hook opening
Build
- Numbered enumeration
- Directive-mirroring headers
- Mechanism as arrow-chain
Close
- Verdict conclusion
- Forward-looking close
Moves they converged on
- Numbered enumeration65% of answers
Enumerate points as a numbered list.
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Mark my answer freeMethod is derived from real past-paper answers as anonymized aggregate signal. Construction moves and counts, never copied answer text.