4. (a) Emotional Intelligence is an essential ingredient for successful implementation of pandemic induced emergency response. Comment in the light of COVID-19 pandemic.

The spine toppers built

1. Open

   • Define the key term first
   • Context-hook opening

2. Build

   • Numbered enumeration
   • Both sides before the verdict
   • Directive-mirroring headers

3. Close

   • Verdict conclusion
   • Forward-looking close

constructionMoves they converged on

• Example as evidence67% of answers

  Tag a concrete example explicitly as evidence.

• Numbered enumeration61% of answers

  Enumerate points as a numbered list.

• Verdict conclusion59% of answers

  End with a clear verdict.

• Define the key term first56% of answers

  Open by defining the central term.

• Both sides before the verdict49% of answers

  Weigh both sides before taking a stand.

• Context-hook opening33% of answers

  Open with a hook that frames the issue.

• Directive-mirroring headers33% of answers

  Headers that mirror the question's directive.

• ‘However’ pivot31% of answers

  Pivot to nuance with a qualifier.

stairsEvidence toppers carried (per answer)

account_treeCase anatomy · Emotional intelligence

• Ethical issues90% of toppers
• Justification82% of toppers
• Values in conflict80% of toppers
• Options80% of toppers
• Stakeholders78% of toppers
• Chosen option78% of toppers