3. (a) Emotional Intelligence is part nature and part nurture. Explaining the statement, discuss how emotional intelligence of civil servants can be enhanced.

The spine toppers built

1. Open

   • Define the key term first
   • Context-hook opening

2. Build

   • Numbered enumeration
   • Directive-mirroring headers
   • Both sides before the verdict

3. Close

   • Verdict conclusion
   • Forward-looking close

constructionMoves they converged on

• Numbered enumeration65% of answers

  Enumerate points as a numbered list.

• Define the key term first63% of answers

  Open by defining the central term.

• Example as evidence57% of answers

  Tag a concrete example explicitly as evidence.

• Verdict conclusion55% of answers

  End with a clear verdict.

• Directive-mirroring headers37% of answers

  Headers that mirror the question's directive.

stairsEvidence toppers carried (per answer)

account_treeCase anatomy · Emotional intelligence

• Ethical issues90% of toppers
• Justification82% of toppers
• Values in conflict80% of toppers
• Options80% of toppers
• Stakeholders78% of toppers
• Chosen option78% of toppers